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Desktop life-cycle Support PDF Print E-mail

From product acquisition to disposal, MPG-onlines certified technicians can support the entire life-cycle of your IT assets, providing customized desktop services based on the nuances of your environment and the technical capabilities of your end-users.

To help your staff use, manage, and interact with technology, MPG-online offers the following services:

Deskside Support
As the name implies, MPG-onlines deskside team provides a personal touch by arriving at the employee's desk to troubleshoot problems with software applications, operating systems, printers, and network connectivity.

Technical Support Services
It's MPG-onlines Technical Support Group to the rescue when your servers, desktops, or laptops require break/fix services. Certifications from major vendors including Dell, HP, IBM, and Apple demonstrate the broad skill set we offer.

Installs-Moves-Adds-Changes
Moving to a new office? Rolling-out a new operating system? MPG-online can help you set up new machines and transition computers to different users by documenting all appropriate information, physically installing the hardware and software, and training the end-user on their new system.

Asset Tracking
MPG-online will keep you organized by gathering detailed data about your IT assets, including serial numbers, application versions, how the machines are working, and their overall effectiveness. Through audits and subsequent recommendations, MPG-online will ensure license compliancy, improve systems performance, and obtain maximum value from your IT investment.

Projects
MPG-onlines Desktop team is happy to complete special projects throughout the life-cycle of your equipment. Whether you need assistance with migrations and roll-outs or you want to create a standard image for use in the future, our experienced technicians provide top-of-the-line desktop services.

- From the right procedures to proactive initiatives, you can trust ABS to offer:
- Experienced, certified technicians
- Access to cutting-edge technology
- Creative solutions tailored to your needs
- Recommendations that lead to call avoidance
- Vigilant project management throughout the life-cycle of all equipment
- IT support that fosters business growth

Need Desktop/Server Support Help Now?


Call us at 678-792-2615 for immediate help. Go to our Desktop/Server Support form to contact us immediately via email.   

Last Updated ( Thursday, 18 October 2007 )
 
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